Privacy policy

PRIVACY POLICY

Last updated: February 22, 2026

Quiet Feelings Co. (“Quiet Feelings,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or de-identified information.

Depending on how you interact with our Services and as permitted by law, we may collect the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, email address, phone number

  • Payment Information: Payment method, transaction details, billing confirmation (payment details are processed securely by third-party payment processors; we do not store full payment card numbers)

  • Account Information: Username, password, preferences, and settings

  • Order & Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged

  • Customer Communications: Messages you send to us through email or customer support

  • Device & Technical Information: IP address, browser type, device identifiers, network connection

  • Usage Information: How you browse, interact with, or navigate our Services

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and similar technologies

  • From service providers who assist with payments, fulfillment, analytics, or customer support

  • From partners or third parties, as permitted by law

How We Use Your Personal Information

We may use your personal information to:

Provide and Improve Our Services

  • Process payments and fulfill orders

  • Manage accounts and preferences

  • Arrange shipping, returns, or exchanges

  • Provide customer support

  • Improve our website and services

Marketing & Advertising

  • Send promotional communications (you may opt out anytime)

  • Display relevant advertisements

Security & Legal

  • Detect and prevent fraud

  • Secure our Services

  • Comply with legal obligations and enforce policies

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, analyze traffic, remember preferences, and support marketing efforts. You may manage cookies through your browser settings. Some features may not function properly without cookies.

How We Share Personal Information

We may share personal information in limited circumstances, including:

  • With Shopify and trusted service providers (payments, analytics, fulfillment, shipping, customer support)

  • With print-on-demand and fulfillment partners to produce and deliver your order

  • With marketing partners for advertising purposes, subject to applicable law

  • In connection with legal obligations or business transactions

Relationship With Shopify

Our Services are hosted by Shopify. Shopify processes personal information to provide and improve its services, including enhanced features such as analytics and personalized advertising.

Learn more about Shopify’s privacy practices here:
https://privacy.shopify.com/en
Privacy rights portal:
https://privacy.shopify.com/en/portal

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Data Security & Retention

We use reasonable safeguards to protect your personal information, but no system is completely secure. We retain information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request data portability

  • Opt out of targeted advertising

  • Withdraw consent where applicable

You may opt out of marketing emails at any time using the unsubscribe link.

International Transfers

Your personal information may be transferred to and processed in countries outside your own. Where required, we use approved legal safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

📧 Email: support@quietfeelings.com